Terms & Conditions

Welcome to BakeBoxx Wholesale! These are our terms and conditions and shall be followed when using our websites, services, and apps.

You must be at least 21 years old to use our website and purchase cannabis-related products.
You must be:
- A business owner from the United States, or
- Personnel from a business located in the United States, authorized to make an account on behalf of the business you represent.
By using BakeBoxx, you confirm that you meet the legal requirements for purchasing cannabis in your jurisdiction.

All products sold on BakeBoxx are for personal use only and must comply with local, state, and federal laws.
You are responsible for ensuring that any products you purchase comply with the laws in your area.

To access certain features, you may need to create an account.
You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use.

Processing Time: Orders are processed within 1-3 business days after payment confirmation.
Shipping Methods: We use reliable carriers to deliver your orders. Shipping times may vary depending on your location and carrier availability.
Shipping Restrictions: BakeBoxx is not responsible for delays caused by carriers or legal restrictions in your jurisdiction.
Tracking Information: Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer unless otherwise stated in a promotion.

Eligibility for Refunds: Refunds or exchanges are only granted in cases of damaged or defective products.
Process for Refunds: To request a refund, contact our customer support team within 7 days of receiving your order. Provide proof of damage or defect (e.g., photos).
Refund Timeframe: Approved refunds will be processed within 7-10 business days and credited to your original payment method.
Non-Refundable Items: Shipping costs are non-refundable unless the return is due to an error on our part.

Information We Collect: We only collect the following information:
- First Name
- Last Name
- Email Address
- Phone Number
- Company Name
- Salesman Name (if applicable)
How We Use Your Information:
- To process and fulfill your orders.
- To communicate with you regarding your account, orders, or inquiries.
- To send promotional emails (you may opt out at any time).
Data Security: We take reasonable measures to protect your information but cannot guarantee absolute security.
Third-Party Sharing: We do not sell, trade, or share your personal information with third parties except as necessary to fulfill your orders (e.g., shipping carriers).
Cookies: Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

BakeBoxx is not responsible for any health-related issues or legal consequences arising from product misuse.
We do not guarantee that our website will always be available or free from errors.

You may not use BakeBoxx for illegal or unauthorized purposes.
Any fraudulent activity, abuse, or violation of laws will result in account termination.

All content on BakeBoxx, including logos, images, and text, is owned by BakeBoxx and protected by intellectual property laws.
You may not copy, distribute, or use any content without permission.

We reserve the right to update these Terms and Conditions at any time.
Continued use of BakeBoxx after changes constitutes acceptance of the updated terms.